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Delete your account

Close your Jatri account and remove your personal data. You can do it in the app, or here with your phone number.

Here on the website

In the app

  • Rider app: Menu → Settings → Privacy → Delete account.
  • Driver app: Menu → Settings → Delete account.

What happens

  • You are signed out on every phone and the account can no longer be used.
  • Your name, email, photo and saved places are removed. Trip and payment records the law asks us to keep are kept for that period only, then deleted.
  • Money left in your wallet: contact support before deleting so we can pay it out.